In today’s evolving healthcare landscape, pharmacists are vital to improving patient outcomes. IPC Digital Health, through the iCare+ brand, focuses on empowering pharmacists with the tools and resources needed to enhance patient health, affordability, and access. Our Pillars of Progress emphasize patient-centered care, through a pharmacist-centered virtual healthcare strategy, with pharmacists providing personalized consultations using iCare+ Telemedicine, Home Health Kits, and ScriptPass. These digital tools simplify access to care, offer affordable treatment, and support medication management through Telepharmacy Lite. This pharmacist-led approach fosters adherence, lifestyle modifications, and ultimately better health outcomes. Not to mention only through iCare+ can you experience a unique revenue model that pays you back, all these innovative benefits are exclusive to our IPC membership! The IPC Digital Health team is thrilled to serve our members with the care and trust that you expect!

We’re thrilled to share the latest enhancements we’ve been working on for the iCare+ platform! Our team is continually improving the user experience and expanding our ecosystem to provide you with even more powerful tools to deliver exceptional care to your patients.

One of our major updates includes a revamped home health kit flow, designed to give your patients added peace of mind through a smoother and more streamlined process.

Additionally, we’ve simplified our onboarding process, making it easier than ever for our pharmacy staff partners to get started on the platform with minimal effort.

As always, we’re committed to ongoing improvements, so stay tuned for more updates and performance enhancements aimed at optimizing your experience and helping you provide even better care.

We’re excited to announce that PGx (pharmacogenomic) testing will soon be available on the iCare+ platform! This innovative testing provides pharmacists with valuable insights into how a patient’s genetic makeup affects their response to medications, allowing for more personalized and effective treatment plans. By incorporating PGx testing into your practice, you can offer tailored therapeutic options, enhance medication adherence, and minimize adverse drug reactions.

Ready to offer this service? IPC Digital Health has teamed up with Dr. David Kisor to provide an exclusive PGx Certificate program for IPC members at a discounted rate. This ACPE-accredited course offers 6 hours of continuing education. Learn more here.

Check out this video to learn more about the impact of PGx testing: Watch the video.

One of the most common questions we receive amongst new iCare+ stores is “Why can’t I see my patients?”

The most common reason is simply because there are no patients yet registered to your store. When speaking with your patients, be sure to have them choose your store as preferred when they are enrolling in the iCare+ app. Once they do, you will see patients start loading into the “Waiting for Enrollment” tab.

*A suggested practice is to assign one member of your staff to check the platform 2-3 times weekly for new patients, and then review their profiles for successfully completed Telemedicine visits. This will allow your pharmacists the ability to complete a Telepharmacy Lite follow up within the allotted 7 days, thus ensuring your store additional revenue!

Should you still need additional help, our Support Team is here for you! Contact us at support@myicareplus.com.