November 2024
Pillars of Progress
Ashton Maaraba
President of IPC Digital Health, LLC
The Digital Health team had the honor of attending both the HLTH and NCPA conferences in October. It was truly inspiring to see our dedicated IPC and IPC Digital Health staff in action, showcasing their charisma and enthusiasm while delivering impactful messages. Together, we proudly stand as the pillar of Independent Pharmacy, affirming that our members are indeed “Future Ready”! iCare+ is at the forefront of revolutionizing Independent Pharmacy through the introduction of Virtual Healthcare Centers across America.
Please join me in extending a warm welcome to our newest members of the IPC Digital Health family:
Kate Helf joins us as the Vice President of IPC Digital Health, where she will lead the commercial growth of our iCare+ brands and oversee Program Operations, Marketing, and the Center of Excellence. With her expertise, we’re eager to see how she’ll help us further distinguish our offerings in the industry.
Stephanie Wells and Ashley Wilson step into the roles of Center of Excellence Specialists, bringing valuable Salesforce and client services experience to our team. Their understanding of healthcare software platforms and diverse strengths will be instrumental as we enhance our services.
Additionally, we’re pleased to have Ashley Judd join as our Remote Patient Monitoring and Chronic Care Management Platform Administrator, playing a crucial role in the development of our Phase II business model.
Innovation Insights
Dylan Liang
Product Manager
We’re thrilled to share the latest developments we’ve been working on for the iCare+ platform! We’re continually improving the user experience and expanding our ecosystem to provide you with even more powerful tools to deliver exceptional care to your patients.
We’ve fixed several bugs that have been affecting our Android UI/UX. For the best experience, please make sure that the Android app is up to date on your device.
Several upgrades that have been pushed to our platform are giving your patients a better experience. Most notably, we’ve also continued to make changes to our user experience flow for patients using our home test kits.
We have a few more exciting product announcements to make in the coming weeks. Stay tuned!
The Marketing Mix
Promote iCare+ in Your Community
Yvonne Eberling
Marketing Manager
Project Manager
Data Analyst
We’re excited to help you spread the word about iCare+! To assist you, we’ve created a collection of downloadable resources available in the Pharmacy Resource Library – Digital Health. These materials are designed to help you effectively market iCare+ services within your pharmacy and beyond. Whether you want to boost patient engagement or simply raise awareness of iCare+ benefits, these resources have you covered.
Also, don’t forget to check out the Digital Health Dashboard, exclusively for iCare+ members! It’s now easier than ever for your store to access the iCare+ portal, order home health kits and marketing materials, and find all the tools and resources you need—all in one convenient location!
Support Scoop
Shannon Battle
Pharmacy Services Manager
In the midst of the cold & flu season, we understand the hectic nature of the daily workflow in your pharmacies. With flu clinics, increasing patient load and staff callouts, the last thing on a pharmacist’s mind is trying to implement another program or training session. IPC’s Digital Health team is here to ensure you’re completely equipped and trained to present iCare+ to your patients.
Onboarding new staff members?
Looking for more individualized training?
We’re staffed to meet your requests, and each call is tailor-made to your pharmacy’s needs.
Reach out to support@myicareplus.com or call us at 262-421-9172.
