August 2025
Dear iCare+ Members,
It was energizing to connect with so many of you at McKesson ideaShare this year. Your feedback, ideas, and enthusiasm reaffirmed that independent pharmacies are not just adapting—they’re leading the way in delivering innovative, community-based care. That momentum continues to build.
I’m thrilled to share a major milestone for our iCare+ Digital Healthcare Network: we’ve officially welcomed Clover Health as our newest payer partner. This is an exciting step forward—one that validates the power and potential of our network. While Clover Health represents just one partner, it’s an important proof point that our collective vision is working. During our IPC Annual Meeting and Reception Dinner, Andrew Toy, CEO of Clover Health, spoke passionately about the crucial role independent pharmacies play in delivering accessible, personalized care. His remarks underscore the value and promise of what we’re building together. Watch Andrew’s remarks here:
When we set out to build iCare+, our goal was clear: demonstrate that with the right tools and solutions, independent pharmacies can be the destination of choice for payers looking for meaningful partnerships. This new collaboration with Clover Health simply would not be possible without the unique capabilities of the iCare+ Network—and it’s only the beginning.
At the same time, we continue to invest heavily in technology and data transparency for our members. The IPC Member Dashboard now features expanded iCare+ Data, giving you real-time insights into:
- Telehealth Encounters
- Rebates
- Medication Deliveries
- iCare+ ScriptPass Process Claims and Rebates
Access is simple: log into the Member Dashboard, click iCare+ Access, and then select Digital Health Charts. These enhancements are designed to help you better understand performance metrics, capture opportunities, and ultimately grow your business.
And there’s even more on the horizon. Our Compounding Program administered through iCare+ is coming soon—another way we’re working to deliver innovative services that give our members an edge.
Thank you for your continued commitment to our shared mission. Together, we’re proving the incredible impact independent pharmacies can have when united through a strong, future-ready digital healthcare network.
With gratitude,
Ashton S. Maaraba President, IPC Digital Health, LLC
Ashton Maaraba
President of IPC Digital Health, LLC
Remote Patient Monitoring
iCare+ RPM Commercialization Announcement
McKesson ideaShare was nothing short of amazing! We had powerful conversations, meaningful connections, and invaluable insights shared throughout the event. A huge thank you to everyone who stopped by and engaged with us.
In the spirit of progress and partnership, we’re thrilled to officially announce the commercialization of iCare+ RPM! Whether you’re just exploring, starting small, or ready to launch big, our team is fully prepared to support you. We’re here to help you seamlessly integrate Remote Patient Monitoring into your existing workflow, on your terms, at your pace.
Andrea from Shriver’s Pharmacy shares the success of her iCare+ RPM program and the impact it’s having on her patients and pharmacy team, with the full support of our RPM admin team.
To get started, please take a moment to complete the RPM Intake Form linked below. This helps us understand where you are in your journey so we can meet you there and guide you forward.
Let’s elevate care, expand access, and do it together.
Ashley Judd
Remote Patient Monitoring Administrator
Brand & Operations
What’s Your One Thing?
Coming off McKesson ideaShare—or any tradeshow—you’re likely brimming with new ideas. As a pharmacy owner, it’s easy to feel overwhelmed by all of the possibilities. I think the best question to ask is: what’s the one thing you can focus on that will create the biggest impact for your business?
As you think about expanding your pharmacy’s digital presence and building your own brand, consider what niche sets you apart. Is it your relationship with local school district that allows you to improve their access to care? Offering telehealth services to the underinsured or underserved patient population? Or perhaps leveraging Uber to reach long-term care facilities with extended service hours?
At iCare+, we offer a wide range of solutions—but we’re here to help you find the right one to prioritize. The one that will move the needle for your pharmacy and position you for long-term success. After all, your growth is our goal!
Kate Helf
VP Brand and Operations
Product Updates
Thank You for Your Feedback at McKesson ideaShare!
It was so nice to meet so many of you at McKesson ideaShare in Nashville this year! Really appreciated the enthusiasm, feedback, and support that so many of you shared with us. The energy and excitement that you bring with you inspires us constantly. Thank you!
Given all the feedback from this year’s McKesson ideaShare, we are taking your feedback and turning it into actionable change in our product development – as your partner in innovation, it is our responsibility to ensure that you have the best possible experience on the iCare+ platform and its associated products under the Digital Health umbrella. We understand that our success is dependent on your experience and success on the iCare+ platform.
Over the last few weeks, we’ve been working on the platform that makes programs such as RPM possible. Similarly, on the backend, we are making sure that you have the best experience possible by upgrading and supporting the underlying infrastructure of iCare+, and giving you a seamless Digital Health experience on both the iCare+ and IPC Member Dashboard. Stay tuned as we continue to push forward to support your pharmacy with our digital tools!
Dylan Liang
Senior Manager of Product
Pharmacy Services
Expanding the Pharmacy Model at McKesson ideaShare 2025
If there was one takeaway from McKesson ideaShare 2025 in Nashville, it’s this: the pharmacy model is expanding quickly!
Everywhere you turned, the focus on clinical services becoming core to the future of pharmacy was evident. From patient care services and vaccination outreach to digital health and telehealth, the momentum toward a more patient care-driven model was unmistakable.
At our booth, we invited pharmacists to share the “one thing” they plan to focus on moving forward. Their responses were inspiring:
- Patient Care Services
- Vaccination Outreach
- Digital Health
- Expanded Revenue Sources
- Telehealth
- Clinical Services
These priorities reflect a growing shift in how pharmacies view their role in healthcare. At IPC, our Digital Health team is continuously working to bring relevant, forward-thinking solutions for our members to the iCare+ platform, helping pharmacies stay ahead and better serve their communities. Your ideas and goals inspire our current and future plans!
Kelli Stovall, RPh MBA
VP, Pharmacy Services and Clinical Programs
Center of Excellence
From McKesson ideaShare to Daily Care: Unlocking Your Pharmacies Potential
As the independent pharmacy industry continues to evolve, driving patient engagement isn’t just a goal it’s essential to staying competitive and delivering exceptional care. This year at McKesson ideaShare we explored what it really looks like to weave engagement tools into pharmacy daily workflow and how iCare+ Center of Excellence supports pharmacies every step of the way.
Our programs aren’t just about providing a platform, we help pharmacies maximize it from onboarding and platform training to workflow integration and staff education we work alongside pharmacy teams to ensure both staff and patients feel confident and supported with the iCare+ Center of Excellence you’re never on your own we’re here to help you unlock the full potential of your tools so that you can focus on what matters most, your patients.
Our support doesn’t end after McKesson ideaShare. Over the coming weeks, the Center of Excellence team will continue reaching out with thoughtful follow-ups. Whether it’s a quick email, a phone call or sharing resources tailored to your pharmacy’s goals. You can expect fresh insights, actionable tips, and continued guidance as you look to apply what you learned at the show. From everyday workflow support to big picture strategy, our goal is to stay connected and help you turn great ideas into meaningful progress.
– Stephanie Wells and Ashley Wilson, Center of Excellence Team
