January 2025
As we close out another year, I am filled with pride and gratitude for the incredible progress we’ve made at IPC Digital Health, LLC. This year has been a testament to the strength and resilience of our team, as we continued to innovate and provide cutting-edge solutions that support the health and well-being of the patients that our IPC members serve. From expanding our digital health platform capabilities to enhancing iCare+ brand strategy and improving user experiences, we’ve made significant strides in advancing the future of healthcare. Our commitment to excellence, collaboration, and a member-first approach has never been stronger. I want to thank our dedicated team, partners, and iCare+ Virtual Healthcare Clinic members for their unwavering support. Together, we look forward to even greater accomplishments in the coming year as we continue to drive transformation in digital health and the iCare+ brand! 2025 will bring new opportunities like Remote Patient Monitoring, Weight loss clinic and a brand-new patient lab strategy. Happy New Year and Cheers to an exciting 2025!
Ashton Maaraba
President of IPC Digital Health, LLC
Member Highlights
We’re thrilled to share the exciting progress we’ve made with our iCare+ Virtual Health Clinics! With over 80 live clinics now operating across the United States, our network is growing stronger every day. Let’s extend a warm welcome to our newest members who’ve joined this journey:
Bloomfield Drug Store
Ten Acres Pharmacy
Park Ave Pharmacy
Prime Aid Pharmacy
Ave X Pharmacy
Wellcenter Pharmacy
Republic Drug Store
Tulare Pharmacy
Atwood Pharmacy
Michaels Pharmacy
Texas Road Pharmacy
Spotswood Pharmacy
Nour Pharmacy
Wellbees Pharmacy
Liberty Drug
Hayat Pharmacy 8
Gateway Pharmacy -Hulen
Aubrey Pharmacy
Pittsfield Pharmacy
Budget Drugs # 4
Cedar Park Express Pharmacy Inc
Rx Pharmacy
Boyds Family Pharmacy
Battlefield Pharmacy
Ledgermeds Pharmacy
New Clinic Offering
Weight Loss Clinic
We’re proud to announce the launch of our Weight Loss Clinic, designed to offer a first-class solution to support your health goals. Customers can now sign up to learn more about this innovative program!
Here are some key qualifications and guidelines to help you determine if the Weight Loss Clinic is the right fit for you:
Qualifications:
Stores will be evaluated by the iCare+ Clinic Administrator to determine if they meet the requirements and engagement criteria for the program:
- Pharmacy must have deployed the iCare+ Virtual Health Care Center (i.e. Phase I).
- Pharmacy must complete the iCare+ weight loss onboarding form
- Must be dispensing the Semaglutide compound directly from the store to patient.
- Must be able to receive a prescription by fax.
Pharmacy Rule of Engagement:
- Must be an iCare+ Virtual Health Care Center.
- Must have completed the “Weight Loss Clinic” Onboarding Form.
- Must have a “Live” Weight Loss Program, that is active, where the pharmacy is educating patients about weight loss.
- Must be dispensing the Semaglutide compound directly from the store to patients.
- It does NOT matter if the store receives the compound from a third-party, so long as the final distribution comes from the iCare+ participating member and is handed to the patient by the member.
- Member must guide patient in accordance with the patient Rules of Engagement.
Contact Samantha Pomeroy, our weight loss clinic coordinator at samantha.pomeroy@ipcrx.com for more information.
Kate Helf
VP iCare+ Brands and Program Operations
Product Insights
Over the last few weeks, we’ve made some improvements to our user experience. We’re constantly on the move to ensure that you and your patients have the best experience possible on the iCare+ platform.
We’ve made some improvements on our platform to ensure that you and your patients have a smooth onboarding journey.
This month, we’re also excited to announce our two-way rides feature. Previously users were only able to book single rides on behalf of their patients. Now, users can book round-trip rides, triggered by the ride setup button in Ride.
Under Ride, a first leg will be dispatched at the designated time that you set; when the first leg is completed, the patient will receive an SMS from Uber prompting your patient to dispatch a ride when ready for the return ride.
To dispatch the return ride, your patient will receive instructions to send an SMS back to Uber to dispatch. In other words, the return leg of the journey is flexible and triggered by the patient (although pickup and drop-off are still designated by you).
Stay tuned for further product updates!
Dylan Liang
Product Manager
The Marketing Mix
Introducing the iCare+ Weight Loss Program Landing Page!
We’re excited to unveil the new iCare+ Weight Loss Program landing page, created to support the launch of this transformative program. Discover how your pharmacy can offer this innovative weight management solution, the benefits it brings to your patients, and how easy it is to get started.
Visit the landing page today to learn more and take the next step: myicareplus.com/weight-loss-program
Yvonne Eberling
Marketing Manager, Project Manager, Data Analyst
New and Next
Remote Patient Monitoring
We are excited to share that our RPM (Remote Patient Monitoring) initiative is progressing steadily and is now in the Beta phase, with an official launch slated for later this year. With continued interest from our members in the RPM offering through iCare+, we’ve rolled out four RPM Beta stores, where we are currently enrolling patients and refining the experience. As we work closely with participating locations, we will be visiting stores for in-person training sessions to ensure smooth adoption and usage of the program. Additionally, we will be launching a dedicated RPM blog soon to keep everyone updated on the latest advancements, success stories, and future plans. This initiative is a significant step forward, and we’re thrilled to see the positive impact it will have on our members’ health management. Stay tuned for more exciting updates!
Ashley Judd
Remote Patient Monitoring Administrator
Clinical Programs
Incorporating Care Plans into Your Pharmacy Business
Empowering Patients for Better Health Outcomes in 2025
As we welcome a new year, it’s the perfect time to think about how your pharmacy can play a pivotal role in your patients’ healthcare journeys. One effective way to support patients is by integrating patient care plans on the iCare+ platform into your services. Care plans can help patients manage their health needs by providing them with tailored support that is simple yet effective.
A care plan doesn’t need to be complex to be impactful. Even basic health goals—like taking daily supplements, monitoring blood pressure, or walking for exercise—can form the foundation of a robust care plan. By working with patients to identify their individual health objectives, you can help them stay focused on managing their well-being on a daily basis.
The iCare+ platform is an excellent tool to support your patient’s health. This user-friendly technology helps patients track their progress toward their goals, receive reminders for medication, and stay engaged in their health management. By teaching patients how to use this platform effectively, you can empower them to take charge of their health, track important metrics, and stay motivated on their path to wellness.
As a pharmacy business, integrating care plans using iCare+ can improve patient outcomes, foster stronger relationships, and enhance the overall experience for your customers. So, as we enter 2025, consider how you can make health care management easier, more accessible, and more personalized for the people you serve.
Empower your patients today with care plans and iCare+ for a healthier tomorrow!
Kelli Stovall, RPh MBA
VP, Clinical Programs and Pharmacy Services
Support Scoop
Maximizing Engagement with iCare+ Engagement
As an IPC member pharmacy, you’ve already taken a significant step by implementing iCare+ platform, comprehensively designed to enhance your operations and help you thrive in the competitive healthcare market. But the real value lies in what you do next. Post-onboarding is the perfect time to deepen your engagement with the platform, optimize its use, and drive meaningful outcomes for your pharmacy and patients.
Why Post-Onboarding Engagement is Crucial
You iCare+ platform is more than just a digital tool; it’s an extension of your commitment to better patient care and operational excellence. Fully utilizing its capabilities allows you to:
- Streamline your workflow.
- Improve patient satisfaction.
- Maximize revenue opportunities.
By actively engaging with the platform, you can ensure it aligns with your unique goals and needs as an independent pharmacy. Your journey with iCare+ is an ongoing one. By fully engaging with the platform and leveraging IPC’s resources, you can transform your pharmacy into a hub of innovation and patient care. Together, we’re building a stronger future for independent pharmacies.
Our Center of Excellence team is always here to support you. Reach out anytime for assistance, guidance.
– Stephanie Wells and Ashley Wilson, Center of Excellence Team
