IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY CALL 911 IMMEDIATELY.

TERMS AND CONDITIONS FOR IPC DIGITAL HEALTH

BY CLICKING “I AGREE,” CHECKING A RELATED BOX TO SIGNIFY YOUR ACCEPTANCE, USING ANY OTHER ACCEPTANCE PROTOCOL PRESENTED THROUGH THE SERVICE (AS DEFINED BELOW) OR OTHERWISE AFFIRMATIVELY ACCEPTING THESE TERMS AND CONDITIONS OR USING THIS WEBSITE OR OUR PLATFORM AS DESCRIBED BELOW, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED, AND AGREED TO BE BOUND BY THIS AGREEMENT. EVEN THOUGH YOU MAY HAVE ARRIVED ON THE PLATFORM (DEFINED BELOW) THROUGH A WEBSITE OR MOBILE APPLICATION OPERATED OR CONTROLLED BY A THIRD PARTY, INCLUDING BY AN AFFILIATE OF IPC DIGITAL HEALTH, YOU UNDERSTAND AND AGREE THAT THESE TERMS AND CONDITIONS ARE ENTERED INTO BETWEEN YOU AND IPC DIGITAL HEALTH.

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT CREATE AN ACCOUNT OR USE THE SERVICE. IF YOU ARE A COMPANY OR OTHER BUSINESS ENTITY, YOU HEREBY AGREE THAT THE PERSON ACTING ON YOUR BEHALF OR PURPORTING TO ACT ON YOUR BEHALF HAS AUTHORITY TO AGREE TO THESE TERMS ON BEHALF OF THE COMPANY. IF YOU ARE AN INDIVIDUAL WHO CLICKS ON THE “I AGREE” BUTTON OR OTHERWISE INDICATES ACCEPTANCE TO THESE TERMS AND CONDITIONS ON BEHALF OF A COMPANY OR OTHER BUSINESS ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO ACT ON BEHALF OF THAT ENTITY.

AMONG OTHER ACTIVITIES, IPC DIGITAL HEALTH’S SERVICES ENABLE COORDINATION AND COMMUNICATION WITH A HEALTH CARE PROVIDER; THE SERVICES DO NOT REPLACE YOUR RELATIONSHIP WITH ANY PROVIDER. THESE SERVICES MIGHT NOT BE APPROPRIATE FOR ALL MEDICAL CONDITIONS OR CONCERNS. IF YOU HAVE A MEDICAL EMERGENCY, IMMEDIATELY CALL YOUR PROVIDER OR DIAL 911.

ARBITRATION NOTICE: YOU AGREE THAT DISPUTES BETWEEN YOU AND US OR YOU AND THE MEDICAL GROUP(S) OR PROVIDER(S) ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OR THE SERVICE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION, AS FURTHER SET FORTH BELOW. WE EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION BELOW.

IPC Digital Health, LLC and its affiliates (“ICARE+,” “we,” or “us”) owns and operates certain websites, including without limitation those located at https://myicareplus.com and may own and/or operate an “ICARE+” and/or other affiliated mobile application (collectively, the “Platform”). Your access and use of the Platform, any part thereof, or anything associated therewith, including its content (“Content”), any products or services provided through the Platform or otherwise by ICARE+, and any affiliated website, software or application owned or operated by ICARE+ (collectively, including the Platform and the Content, the “Service”) are governed by these Terms and Conditions (“Terms and Conditions” or “Agreement”).

warning Please read this Agreement carefully because it sets forth the important terms you will need to know about the Service. In this Agreement, the terms “you” and “yours” refer to the person using the Service (or, if applicable, your dependent(s)). THE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE AS PROVIDED HEREIN.

Acceptance Of Terms And Conditions

Your access to and use of the Service is subject to this Agreement, as well as all applicable laws and regulations. If you do not accept and agree to be bound by this Agreement in its entirety, you are strictly prohibited from visiting, accessing, registering with and/or using the Service or any information or Content provided through the Service, except as necessary to review this Agreement. The Service is continually under development, and we reserve the right to revise or remove any part of this Agreement or the Service in our sole discretion at any time and without prior notice to you. Any changes to this Agreement are effective upon posting to the Platform. Unless otherwise indicated, any new Content added to the Service is also subject to this Agreement upon posting to the Platform. You should check the Terms and Conditions from time to time when you use the Services to determine if any changes have been made. If you disagree with this Agreement or any terms or conditions herein, your sole remedy is to discontinue your use of the Service. Your continued use after a change to this Agreement has been posted constitutes your acceptance of this Agreement as modified by such changes.

Your Relationship With Us

We are a technology company that makes available to individuals who register as users of the Service (“Users”) certain products and services sold or offered by ICARE+ or by third-party medical providers, pharmacies, prescription discount vendor partners or other vendors. Our iCare+ member pharmacies include pharmacies who are cooperative members of or who access wholesale prescription acquisition services and pharmacy service programs offered by Independent Pharmacy Cooperative, and other third-party pharmacies (the “Pharmacies”). We may also provide you with access to one or more medical groups who provide healthcare services through the Platform (the “Medical Groups”). These Medical Group(s) employ or contract with physicians and allied health professionals who offer certain healthcare services through the Platform (“Providers”). By accepting this Agreement, you acknowledge and agree that any services you receive from the Medical Group(s), Provider(s), and Pharmacies through the Platform are also subject to this Agreement, and that the Medical Group(s), Provider(s), and Pharmacies are third-party beneficiaries of this Agreement.

With respect to the Medical Group(s), Provider(s), and Pharmacies, we act solely as a technology platform to connect you with the products and services offered by the Medical Group(s), Provider(s), and Pharmacies through the Service. We do not control or interfere with the practice of medicine by the Medical Group(s), Provider(s), and Pharmacies, each of whom is solely responsible for the medical care and treatment he or she provides to you. ICARE+ makes no representations or warranties about the suitability, reliability, timeliness or accuracy of the medical care and treatment provided by the Medical Group(s), Provider(s), and Pharmacies. By accepting this Agreement, you acknowledge and agree that ICARE+ is not a healthcare provider and that, by using the Service, you are not entering into a doctor-patient or other health care provider-patient relationship with ICARE+. By using the Service, you may, however, be entering into a doctor-patient or other health care provider-patient relationship with the Medical Group(s), Provider(s), and one or more of the Pharmacies. By accepting this Agreement, you acknowledge and agree that the Medical Group(s), Provider(s) and/or Pharmacies may send you messages (including text messages), reports, and emails via the Service regarding your diagnosis, prescription and/or treatment. You further understand and agree that it is your sole responsibility to monitor and respond to these messages, reports, and emails and that neither ICARE+ nor the Medical Group(s), Provider(s) nor any Pharmacies will be responsible in any way and you will not hold ICARE+ nor the Medical Group(s), Provider(s) or any Pharmacy liable for any loss, injury, or claims of any kind resulting from your failure to read or respond to these messages or for your failure to comply with any treatment recommendations or instructions from the Medical Group(s), Provider(s) and/or one of the Pharmacies.

While you are not establishing a doctor-patient or other health care provider-patient relationship with ICARE+, by using the Service, you are establishing a direct customer relationship with ICARE+ to use the Platform and to purchase any non-prescription products or non-medical services sold directly to you by ICARE+ through the Platform. In connection with such relationship, you may provide to us, or cause to be provided to us on your behalf, personal information, including health information, that is subject to use by us in accordance with our Please refer to the “Privacy Policy” section and the “Protected Information” section below for additional information.

Contact

If you have any questions regarding your HHK, please contact us at myicareplus@ipcrx.com.

Consent To Use Of Telehealth, Telemedicine, Telepharmacy And Remote Patient Monitoring Services, Script Pass (Prescription Discount Card)

Telehealth involves the delivery of healthcare services using electronic communications, information technology or other means between a healthcare provider and a patient who are not in the same physical location. Telemedicine may be used for diagnosis, treatment, follow-up and/or related patient education, and may include, but is not limited to:

  • Electronic transmission of medical records, photo images, personal health information, or other data between a patient and health care provider.
  • Interactions between a patient and health care provider via audio, video, and/or data communications; and Use of output data from medical devices, sound, and video files.

The electronic systems used in the Services will incorporate network and software security protocols to protect the privacy and security of health information and imaging data and will include measures to safeguard the data to ensure its integrity against intentional or unintentional corruption. Notwithstanding the foregoing, you agree and understand that these software security protocols and measures are not guarantees that the Services will not be subject to breaches of security beyond our control.

While the provision of health care services using telehealth may offer certain potential benefits, there are also potential risks associated with the use of telehealth. The telehealth services are not a substitute for in-person health care in all cases. In some cases, a Provider or Medical Group may use the Services to provide advice or treatment to you.

A Provider or Medical Group consulting with you through the Services may not have the benefit of information that would be obtained by examining you in person and observing your physical condition, in each instance. Therefore, the Provider or Medical Group may not be aware of facts or information that may affect his or her opinion regarding a potential diagnosis or treatment recommendation.

To reduce the risk to you of this limitation, ICARE+ strongly encourages you to provide all relevant information and discuss any and all diagnosis and treatment options with a Provider or Medical Group. Moreover, a Provider or Medical Group utilizing the Platform may be limited by the state in (i) prescribing certain medications to you without first conducting an in-person physical examination; and (ii) providing telemedicine services via means other than by real-time audio-visual means (e.g., audio only, SMS, email).

In states that limit the communication means allowed to deliver telemedicine services, interruptions to your data connection could require you to reschedule your appointment.

By deciding to engage the Services, you acknowledge and agree that you are aware of these limitations and agree to assume the risk of these limitations. Furthermore, you agree and accept that: (i) any diagnosis you may receive is limited and, in some cases, provisional; (ii) the health care services are not intended, in all cases, to replace a full medical evaluation or an in-person visit with a health care provider; (iii) a Provider or Medical Group acting through the Services may not have important information that is usually obtained through a “hands-on” physical examination; and (iv) the absence of a physical examination may affect the Provider or Medical Group’s ability to diagnose any potential condition, disease or injury.

In order to use the Service, you must consent to the use of telehealth services. By clicking accept, you agree that you have been given the opportunity to contact iCare+ customer service to discuss the information provided in the Terms and Conditions and to ask questions, that you have had all your questions answered to the extent you had any, and that you want, and consent to, a telehealth visit.

TERMS AND CONDITIONS FOR iCare+ SCRIPT PASS

* Prescription savings vary by prescription and by pharmacy and may reach up to 80% off cash price but may also be much less. Pharmacy names, logos, brands, and other trademarks are the property of their respective owners.

This is a prescription discount plan. This is NOT insurance nor a Medicare prescription drug plan. The range of prescription discounts provided under this discount plan will vary depending on the prescription and pharmacy where the prescription is purchased and can be up to 80% off the cash price but may also be much less. You are fully responsible for paying for your prescriptions at the pharmacy at the time of service, but you will be entitled to receive a discount from the pharmacy in accordance with the specific pre-negotiated discounted rate schedule. The pharmacy reserves the right to include a dispensing fee that is included in the cash price. There is also an administration fee programmed into each paid and processed claim to Towers Administrators LLC (operating as ‘SingleCare Administrators’) as the authorized prescription discount plan claims processor for iCare+ Script Pass. The organization has its administrative office located at 4510 Cox Road, Suite 111, Glen Allen, VA 23060. SingleCare manages their website at www.singlecare.com. IPC Digital Health, LLC (operating as ‘iCare+’ and ‘iCare+ Script Pass’) is the authorized offeror of iCare+ Script Pass and its website can be found at www.scriptpass.com. IPC Digital Health, LLC. offices are located at 1550 Columbus Street, Sun Prairie, Wisconsin, 53590. Under a white-label partnership iCare+ Script Pass uses the SingleCare model and process to administer the iCare+ Script Pass program. The iCare+ Script Pass pricing and program formula contains variations from the SingleCare model which are exclusive to Independent Pharmacy Cooperative (IPC) participating pharmacies and customized specifically to the Independent Pharmacy Cooperative “user”, “consumer”, and “patient” population. The iCare+ Script Pass formulary is based on those prescription drugs that are distributed directly from the Independent Pharmacy Cooperative drug distribution warehouse. For additional information, including an up-to-date list of pharmacies, or assistance with any problems related to this prescription drug discount plan, please contact customer service toll free at 855-542-1772 24 hours a day, 7 days a week (except major holidays). By using the Script Pass prescription discount card or the iCare+ Mobile App which grants access to the price look up tool found at www.scriptpass.com, you agree to the IPC Digital Health Terms and Conditions found at https://myicareplus.com/terms-and-conditions/